Before You Hire Any Contractor
Make Sure They Answer YES to These Questions

 

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History, Reputation and Stability

Have you been in business for at least 12 years under your current business name?

X

Will you supply me with at least 50+ local references I can call?

X

Do you maintain $2 Million of Liability, Commercial Vehicle and Workers Compensation insurance?

X

Do you maintain a bond of at least $12,000?

X

Have you had your business account with a local bank for at least 12 years?

X

Will your bank and suppliers provide you with a letter of good standing?

X

Do you have 40+ customer testimonials on file?

X


Agreements:

Do your agreements specifically spell out all contingencies regarding the price?

X

Do you use fixed price quotations for all work to be preformed?

X

Do you provide your customers with samples/drawings or other materials needed for

Homeowners Association review?

X


Service:

Do you have a firm policy to return all AM calls by 1 PM and all afternoon calls by 6 PM?

X

Do you respond to all Emails by 9 AM the following day?

X

Do you have a written policies that prohibit the use of tobacco, alcohol, and drugs on the jobsite?

X

Do you have manufacture training for the installation of their materials? I.E. Timbertech Silver Contractor, Wolf Pro, etc. ?

X


Projects & Experience:

Do the owners have over 30 years of experience in the residential construction industry?

X

Is the owner of the company responsible for the daily supervision of each project?

X

Do your crews have a written daily cleanup procedure?

X


Follow Up:

Do you provide a comprehensive walkthrough at every milestone and at completion of the project?

X

Do you offer a three year written warranty on all labor and materials?

X

Do you follow up with customers after 2-3 weeks to be sure everything is working as planned?

X